Privacy Policy of ShopizBD

Effective Date: 2024-11-26

At ShopizBD, your privacy is a top priority. This policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using ShopizBD, you agree to the terms outlined below.

  1. Information We Collect

We collect and process the following types of information:

  • Personal Identification Information: Name, email, phone number, address, and government-issued IDs for account verification.
  • Account Data: Username, password, and preferences.
  • Transactional Data: Order history, payment details, and delivery records.
  • Technical Data: IP address, browser type, operating system, and cookies.
  • Location Data: For delivery optimization and fraud prevention.
  • Usage Data: Site interactions, search history, and browsing patterns.
  • Communication Data: Feedback, survey responses, and customer service interactions.
  1. How We Use Your Information

We use your data to:

  • Process orders, payments, and deliveries.
  • Enhance customer experience through personalized recommendations.
  • Improve our website and resolve technical issues.
  • Comply with legal and regulatory requirements.
  • Communicate promotions, updates, and new services.
  1. How We Share Your Information
  • Service Providers: Third-party logistics, payment gateways, and IT service providers.
  • Law Enforcement and Legal Requirements: As mandated by Bangladeshi law.
  • Business Partners: Involved in delivering our services (e.g., suppliers and vendors).
  1. Your Privacy Rights

Under Bangladeshi law, you have the right to:

  • Access and correct personal data.
  • Withdraw consent for specific uses (e.g., marketing).
  • Request deletion of your data where applicable.

To exercise these rights, contact us at: support@shopizbd.com

  1. Data Retention

We retain your data as long as necessary for operational, legal, or regulatory reasons. Unused data is anonymized or deleted as per our retention policy.

  1. Cookies and Tracking

Cookies are used to:

  • Save your login preferences.
  • Analyze website traffic.
  • Provide personalized content.

You can manage cookies through your browser settings.

  1. Security Measures

We implement robust security protocols, including encryption, firewalls, and periodic audits, to protect your data.

  1. Third-Party Links

ShopizBD may include links to external websites. We are not responsible for their privacy practices. Review their policies before sharing personal information.

  1. Policy Updates

We may update this policy periodically. Notifications will be provided via email or website announcements.

  1. Contact Us

For questions about this policy or to exercise your rights, please reach out to:

  • Email: support@shopizbd.com
  • Phone: +88016012024